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Shipping

COVID-19 NOTICE:
We are operating as usual, however please note that delays have been reported with Royal Mail due to staff shortages. Please allow up to 10 working days for 2nd class to arrive and 5 working days for 1st class to arrive.
If your order has still not arrived once this time has passed please get in touch and we will look into this for you.

>>

Opening times:
Monday - Friday (9am to 5pm)

Free shipping Orders over £35 - 2nd Class Tracked, 2-3 days, (Royal Mail advise it can occasionally take a little longer) Tracking will be sent to mobile / email address provided.

Royal Mail 2nd Class Shipping (standard) - £2.99 , 2-3 working days. (Royal Mail advise it can occasionally take a little longer)

Royal Mail 1st Class Shipping (standard) - £3.99, 1-2 working days. (Royal Mail advise it can occasionally take a little longer)

2nd Class Tracked & Signed (alcohol and non-alcohol) -£3.49, 2-3 days, (Royal Mail advise it can occasionally take a little longer) Tracking will be sent to mobile / email address provided.

1st Class Tracked & Signed (alcohol and non-alcohol) -£4.49, 1-2 days, (Royal Mail advise it can occasionally take a little longer) Tracking will be sent to mobile / email address provided.

Parcels over 3kg Tracked & Signed (alcohol and non-alcohol) - £4.50, DHL, 1-2 working days. Tracking will be sent to mobile / email address provided.

ORDERING TIMES

Open:

Monday to Friday - Order before 11am for same day dispatch

Closed Saturday & Sunday (and bank holidays) - Orders placed after 11am Friday will be dispatched on Monday

Still have a question?
View our Ordering Information Page

or

CONTACT US

PHONE:
Due to Covid-19 our phone lines are not in use at present. Please address all enquiries to an email address below:

For customer enquiries contact: hello@popaball.co.uk

For trade enquiries contact: Trade@popaball.co.uk

For press enquiries contact: Press@popaball.co.uk

Popaball Ltd, Unit 11, 137 Brinkburn Street, Byker, Newcastle, NE6 2AR

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