Shipping / Contact

Contact

Customer Enquiries
Hello@Popaball.co.uk

Trade Enquiries
Trade@Popaball.co.uk
 
Press Enquiries
Press@popaball.co.uk 
 
0191 432 6231
Studios 4 - 6
Benfield Business Park
Benfield Road
Newcastle
NE6  4NQ

Shipping

Dispatch Times

Please note that we do not currently fulfil orders on Saturdays and Sundays.

This means that any orders placed after Friday at 12pm will not be dispatched until the following Monday. 

Please also be aware that delivery estimates start from the day after the date of dispatch. 

Order Before

Orders must be placed before 12pm to be guaranteed to be sent out the same day

Working Days

Royal Mail (non-alcoholic orders) classes Monday - Saturday as working days.

UkMail (alcohol orders) classes Monday - Friday as working days.

Deliveries will not be made by our couriers outside of working days. 

Alcohol orders WILL NOT be delivered on weekends. 

UK Shipping Charges

Royal Mail 2nd Class Shipping - £2.99, 2-3 working days. (Royal Mail advise it can occasionally take a little longer)

Royal Mail 1st Class Shipping - £3.99, 1-2 working days. (Royal Mail advise it can occasionally take a little longer)

Alcohol Delivery Tracked - £4.95, 1-2 days, Monday to Friday
We operate a Challenge 25 policy so if you look under 25 you will be asked for ID by the courier. By continuing to payment you confirm that you are over the age of 18 and someone over 18 will be there to accept delivery. Tracking will be sent to mobile / email address provided  

Outside of UK Mainland Shipping Charges

UK Islands (Only applies for parcels containing alcohol) - £14.95, 3-4 working days. An email will be sent requiring extra payment if postcode falls into Zone D - Please refer to table here to see if this includes your postcode.

EU Shipping Tracked & Signed (Only non alcoholic items) - £10.99, 3-8 working days (up to 2Kg). For orders over 2Kg you will receive an email asking for extra payment.